



Shipping & Returns
Shipping cost
We offer free shipping on all orders
Delivery time
Processing time 1-3 days, delivery time 7-17 days. Total time to receive your order is 8-20 days
If you would like more information, please contact us via email support@treeartcraft.com or click the button below
Can We Help?
If you need any assistance, please contact us immediately via email: seller@treeartcraft.com
. If you would like to contact us via other means, please click here.
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Which countries does TreeArtCraft ship to?
Which countries does TreeArtCraft ship to?
We ship to most countries in the world, absolutely free, via UPS.
How does free shipping apply?
How does free shipping apply?
All international orders are free shipping and TreeArtCraft covers customs duties – no extra charges.
Can I change/edit/cancel an order after placing it?
Can I change/edit/cancel an order after placing it?
Yes – you can only change/cancel within 2 hours of booking and must be before the cut-off time of 14:00 UTC–5.
What if my order is late or lost?
What if my order is late or lost?
If your order is overdue, late, lost or damaged, please contact us immediately – we and UPS will resolve the claim promptly.